Month: March 2012

What’s Holding You Back? Breaking Down Barriers for Engaging with an MSP

Engaging with a managed service provider (MSP) can serve multiple purposes, from improving overall IT operations to delegating non-core business tasks to supplementing in-house talent. Lowered costs and increased efficiency are more benefits of partnering with a managed service provider. However, many CFIOs and other business leaders are wary about outsourcing to an IT service …

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Three Reasons to Hire Managed Services to Implement ITIL

Most CFIOs and other managers of IT services understand the importance of implementing ITIL guidelines. These international standards dictate the best practices for IT service management. Process optimization, enhanced operating speed, increased efficiency and improved quality in managed services are just a few of the benefits companies can achieve by adapting their IT structures to …

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SMB IT Question of the Month: How do I Know what IT Services I Need?

A small business IT consulting firm typically offers a diverse menu of services to clients. However, it can be difficult for SMB leaders to understand and prioritize available IT services. The following is a look at the basic options a small business IT consulting firm is likely to offer, from IT help desk or service …

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The Managed Service Provider and Its Role in America’s Enterprise Level Companies

American enterprise-level companies are using MSPs more than ever. An MSP, or managed service provider, is responsible for a pre-determined list of services that would otherwise be carried out in-house. For instance, a certain enterprise might outsource its IT help desk to a more cost-effective, experienced MSP of help desk services. Alternatively, an MSP might …

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CIOs Make Smart Financial Decisions with Help from IT Consultants

In days gone by, a CIO might have adopted a reactionary stance toward in-house IT capabilities. For instance, if company management decided to slash the IT budget, the CIO would look for areas that could stand some trimming. An IT consultant might have been brought in to provide an expert’s opinion on where to reduce …

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Looking Beyond Cost Savings: The Additional Value of IT Outsourcing

Business lingo is rife with terms describing cost, from ROI to AP. The proliferation of money-related business terms is justified, considering that unstable finances are the downfall of most failed businesses. However, cost is not the only factor today’s business leaders must take into account; they also must innovate new offerings and new approaches, so …

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Why Choose Managed Services?

There are many different reasons to outsource IT managed services. Portland’s CFIOs and IT managers often cite the seven motivations we’ve listed below. Remember that each company will discover its own unique advantages for outsourcing IT managed services. Portland-based sports equipment company Adidas, for instance, could see an overall cost reduction by switching to external …

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Maximizing IT Security Regardless of Budgets

In its list of IT outsourcing trends for 2012, CIO.com predicted that IT security will step into the spotlight this year. Indeed, according to CIO.com’s source, Mark Ruckman of Sanda Partners, a large provider of IT managed services will more than likely be humiliated by a public hack sometime in 2012. Some are calling 2012 …

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