Lead I.T. Consulting

IBM Infographic Highlights Higher Performance Expectations for IT Consultants

October 29, 2012 / IT Consulting, IT Managed Services, Technology

When it comes to client/manager expectations, there is a world of difference between the IT consultant and the internal IT employee. For an in-house IT specialist, the main challenge is to prioritize “core” tasks over “chore” duties and to perform on par with other internal employees. An IT managed service provider, on the other hand, …

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BYOD Companies: How Does this Change Traditional IT Services?

October 22, 2012 / IT Consulting, IT Managed Services, Technology / Leave a Comment

Companies all over the country are questioning whether they should offer BYOD (Bring Your Own Device) accessibility to employees. This practice of allowing workers to use their own smartphones, tablets, and laptops for work-related tasks is gaining popularity for several reasons: increased productivity (since the worker is more familiar with his or her own machine), …

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Top 3 IT Issues Facing Portland SMBs

October 15, 2012 / Business, IT Consulting / Leave a Comment

When you’re in the middle of a challenging endeavor, it’s good to know that others are facing the same obstacles as you. As far as SMBs are concerned, there are a few IT issues that consistently arise as the most difficult for business owners and leaders to overcome. Small business surveys most often reveal the …

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Cyber Liability Insurance and IT Consultants

October 8, 2012 / Business Management, IT Consulting / Leave a Comment

We live in a chaotic world. Natural disasters, data breaches, and other events that previously occurred only once in a blue moon are now common enough to demand risk prevention planning from businesses. This new norm requires successful leaders to protect their companies from unforeseen perils. For example, cyber liability insurance is a critical element …

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Top 3 Ways SMBs Can Compete – and How IT Consultants Can Help

October 1, 2012 / IT Consulting / Leave a Comment

The plucky underdog who rose from nothing to beat the big money – it’s a dream plotline for every SMB leader. Smaller companies often seem overshadowed by their much larger, much more established competitors. When you’re the small player facing off with a huge rival, it can seem impossible to beat the odds. However, just …

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Testimonials

I’ve worked with a lot of different IT service companies. I’m a very early adopter and this can cause friction with a lot of IT service companies that don’t want the hassle. Lead I.T. just rolled with everything I threw at them.

Stan Hanks

SIdeassure, CIO/CISO

I couldn’t get in a desktop support person with the expertise that Lead had. I need Office, security, desktop support but not enough to hire for each role. With Lead IT I have the benefit of having 5 people without having to pay for five people on staff.

Mark Needham

RealWear, NetSuite Administrator

Responsiveness is the #1 thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually scanning the IT environment and coming to me with the ideas. Don’t leave it up to me. Lead I.T. certainly does that.

John Wells

Smith Teamaker, CFO

They have enough staff to send someone onsite to repair or replace components. They are also very responsive on IT support tickets. All IT Companies have an auto-reply but most are much slower to respond. Lead IT nearly always responds quickly to service ticket requests.

Mike Ward

Rivergate Scrap Metals, Regional Ops Mgr

October 2012