April, 2013 | Lead I.T. Consulting

Are you looking at IT the way you look at accounting? Or are you looking for one full-time IT guy with five heads?

April 12, 2013 May 11, 2023 / Business, Business Management, Co-Managed IT Services, Cyber Security, Cyber-IT Security, Data Backup, IT Managed Services, Technology / Leave a Comment

Here’s your overarching IT challenge: handling today’s productivity issues—those things that have “emergency” red-lettered all over them—while proactively preparing for tomorrow. But unless you run IT like you run your accounting department, chances are your IT person is looking in the mirror to see if he sees what he thinks you see—five heads on a …

Are you looking at IT the way you look at accounting? Or are you looking for one full-time IT guy with five heads? Read More »

Core vs. Chore – Does your IT professional have the headroom to think about your business?

April 2, 2013 September 20, 2021 / Business Management, Cloud Solutions, Co-Managed IT Services, Cyber Security, Cyber-IT Security, Data Backup, IT Managed Services, Technology / Leave a Comment

If you think your IT professional is thinking about how technology can advance your business objectives while he’s rebooting computers, think again. More likely, his mind is focused on checking off the next chore on his to-do list. “I forgot my password.” “My screen is frozen again.” “How do I connect to Wi-Fi?” “How do …

Core vs. Chore – Does your IT professional have the headroom to think about your business? Read More »

Testimonials

I’ve worked with a lot of different IT service companies. I’m a very early adopter and this can cause friction with a lot of IT service companies that don’t want the hassle. Lead I.T. just rolled with everything I threw at them.

Stan Hanks

SIdeassure, CIO/CISO

Responsiveness is the #1 thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually scanning the IT environment and coming to me with the ideas. Don’t leave it up to me. Lead I.T. certainly does that.

John Wells

Smith Teamaker, CFO

I couldn’t get in a desktop support person with the expertise that Lead had. I need Office, security, desktop support but not enough to hire for each role. With Lead IT I have the benefit of having 5 people without having to pay for five people on staff.

Mark Needham

RealWear, NetSuite Administrator

They have enough staff to send someone onsite to repair or replace components. They are also very responsive on IT support tickets. All IT Companies have an auto-reply but most are much slower to respond. Lead IT nearly always responds quickly to service ticket requests.

Mike Ward

Rivergate Scrap Metals, Regional Ops Mgr

April 2013