Month: October 2021

Collaboration Is Key to Decreasing Response Time to IT Issues

CFIOs and other company leaders often measure IT efficiency in terms of the response time needed to resolve issues. The thinking behind this is that the more rapidly an IT department can respond to and resolve an IT snafu, the faster employees can get back to work. Or, if IT issues are impacting other aspects …

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Who NOT to Hire when Choosing an IT Services Provider

Are you on the hunt for a trustworthy, intelligent provider of IT services? If so, you’ve probably seen dozens of articles on what to look for in an IT consulting service. However, there’s plenty to avoid, as well, when hiring IT workers. Steer clear of the kinds of IT specialists listed below –they’ll only hinder …

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The ITIL Approach to IT Service Management: The Benefit to Small Businesses

American fast food business pioneer Ray Kroc once said, “The quality of a leader is reflected in the standards they set for themselves.” However, a strong leader will also create consistently high standards for his or her department. This is especially true for CFIOs and other IT leaders. Consistency is key in IT service management. …

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IT Consultant Considerations

Tips to Consider before Hiring an IT Consultant

Just ask any IT consultant: Your computer network is akin to the nervous system of your business. And just as you would be extremely careful about choosing a neurosurgeon or psychologist, it is key for the health of your organization to take your time while deciding who will provide your IT managed services.

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