In today’s complex technological environment, it can be difficult to distinguish between technology made for home, home office, and business office use. Hoping to reach larger audiences, technology marketing specialists have purposefully blurred the lines between home and business as well as enterprise. Indeed, you may need to arrange for professional technology consulting to draw …
CFIOs and other company leaders often measure IT efficiency in terms of the response time needed to resolve issues. The thinking behind this is that the more rapidly an IT department can respond to and resolve an IT snafu, the faster employees can get back to work. Or, if IT issues are impacting other aspects …
Collaboration Is Key to Decreasing Response Time to IT Issues Read More »
American fast-food business pioneer Ray Kroc once said, “The quality of a leader is reflected in the standards they set for themselves.” However, a strong leader will also create consistently high standards for his or her department. This is especially true for CFIOs and other IT leaders. Consistency is key in IT service management. Unless …
The ITIL Approach to IT Service Management: The Benefit to Small Businesses Read More »
Just ask any IT consultant: Your computer network is akin to the nervous system of your business. And just as you would be extremely careful about choosing a neurosurgeon or psychologist, it is key for the health of your organization to take your time while deciding who will provide your IT managed services.