Business

Thinking of IT as a cost center costs you

Remember the old days and the old ways of doing business when only sales contributed to a company’s profitability? When progress meant minimizing costs on everything else required to support sales? And as for IT, once we became convinced we couldn’t function without at least some technology, we accepted living with the costs while keeping them as low …

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When technology creates a risky business

I don’t have to tell you why one person shouldn’t be solely responsible for processing the mail, handling the bookkeeping, signing checks and making deposits. Everyone knows the business risks inherent in solo access to critical information. However responsibilities are divided, we also rely on a documented system of checks and balances to maintain security …

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When average is no longer good enough

What’s the bestselling car in the world? The Toyota Corolla—39 million sold through April 2012, according to Toyota Motor Corporation. And it was the first car ever to achieve $30 million in sales. What’s so special about this less than spectacular, non-luxury, at best average ride? I have to believe its combination of value and …

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When an elephant should forget what he learned—and learn something new

Have you heard the one about the elephant? A guy walks by the circus where an elephant is tethered by a flimsy cord. He asks the elephant’s trainer, “How can you keep him tied up with that? He could snap that twine and walk away.” The trainer explains that the elephant has been tied by …

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Are you looking at IT the way you look at accounting? Or are you looking for one full-time IT guy with five heads?

  Here’s your overarching IT challenge: handling today’s productivity issues—those things that have “emergency” red-lettered all over them—while proactively preparing for tomorrow. But unless you run IT like you run your accounting department, chances are your IT person is looking in the mirror to see if he sees what he thinks you see—five heads on …

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Defining Remote Managed Services for Portland SMBs

Sometimes, the terms that get thrown around in IT circles aren’t easy to understand. According to a recent survey of SMB leaders by Techaisle, the term “remote managed services” is one of the least understood in all of IT. Managed services are not that difficult to understand, however – and their benefit to any business …

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Top 3 IT Issues Facing Portland SMBs in 2012

When you’re in the middle of a challenging endeavor, it’s good to know that others are facing the same obstacles as you. As far as SMBs are concerned, there are a few IT issues that consistently arise as the most difficult for business owners and leaders to overcome. Techaisle’s recent survey revealed the following IT …

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IT Consultants = Must Have; Internal Staff = Nice to Have

When IT concerns become overwhelming, many managers assume hiring an on-staff IT expert is the solution. Unfortunately, this impulse represents an outdated mode of IT management. Given that IT is now crucial to every company’s bottom line – and that nearly every employee, product and service requires IT support – it’s difficult for many small …

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IT Consultants and the Collaboration System User Interface

As IT consultants are well aware, collaboration systems are the next hot development in internal communications. For years, email has been the main method of communication between employees. However, the advent of cloud technology has made for a leap in collaboration system user interfaces. These new systems make it easy to share files, edit collectively, …

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