Let’s start with a small trip down memory lane. Back in 2018, only half of all phishing sites spent money to purchase a security certificate so their site displayed a padlock, an icon used in the web browser’s search bar to determine a website’s legitimacy, according to Krebs on Security. That was nearly 5 years …
Phishing Market Growth Shows No Signs of Slowing Read More »
Being a small company has many positives. Flexibility, creativity, and entrepreneurial excitement are common pluses for sure. But there are also many challenges unique to a small business. When it comes to IT, the challenges for many small businesses come from places and people that often surprise.
1. We Respond Within 13 Minutes Or Less. The average amount of time it takes for one of our clients to get on the phone with a technician who can start working on resolving your problem is 13 minutes. We know you’re busy and have made a sincere commitment to making sure your computer problems …
The Top 7 Reasons Why You’ll Want To Outsource Your IT Support To Us: Read More »
The Merriam-Webster Dictionary defines tradition as: “an inherited, established, or customary pattern of thought, action, or behavior (such as a business practice or a social custom).”
With the technology landscape in constant flux, IT professionals often find themselves wearing a variety of different hats. Whether you have an in-house IT department or contract the work out to an IT managed services firm, a critical step in understanding the ROI of your technology services is to assess the value of each “hat” …
The IT-Squad: Assessing the Value of IT Managed Services Read More »
Oftentimes, employees who provide IT maintenance are expected to supply strategy, as well. Many companies rely on their in-house IT staff to suggest new technologies, which is rarely the best approach. In-house IT employees often lack the perspective required to select the best solutions for the business.
As a business grows, it becomes increasingly difficult to manage. While growth is obviously welcome, it also makes it tougher to know what’s happening across an organization. Yet companies need just this kind of “big picture” understanding in order to make the right IT decisions to boost performance and profits. Fortunately, it’s not necessary to …
“Live and learn,” the old aphorism goes – but wouldn’t you rather learn as much as possible before actually having to live through an experience? Doing so can certainly save business leaders money down the road. Below, we list five of the most common IT mistakes business leaders make. As you’ll see, hiring an IT …
It’s not unusual for SMB employees to wear different hats, but IT employees are often so busy that it seems they must need five heads and 10 hands to get it all done! Between managing daily service requests, repairing random system incidents and keeping technology current, it’s nearly impossible for IT staff to find time …
The 5-Headed IT Guy: How Much Time Can He Give to Technology Changes & Upgrades? Read More »