Co-Managed IT Services

Everything’s changed—and that should go for your IT infrastructure

I’m willing to bet no one reading this blog is so focused on the future they’ve forgotten how tough the economy has been on business in the not-so-distant past. Four years ago a lot of previously healthy companies began downsizing in terms of people and production when it was the last thing they wanted to …

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When technology creates a risky business

I don’t have to tell you why one person shouldn’t be solely responsible for processing the mail, handling the bookkeeping, signing checks and making deposits. Everyone knows the business risks inherent in solo access to critical information. However responsibilities are divided, we also rely on a documented system of checks and balances to maintain security …

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When average is no longer good enough

What’s the bestselling car in the world? The Toyota Corolla—39 million sold through April 2012, according to Toyota Motor Corporation. And it was the first car ever to achieve $30 million in sales. What’s so special about this less than spectacular, non-luxury, at best average ride? I have to believe its combination of value and …

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The accidental CFIO and how to eliminate him

Recently I met with a couple of IT company executives whose target clients happen to include medium-sized enterprises. I mentioned that they must be talking to a lot of CFIOs, but all I got back were two blank stares. It is a relatively uncommon title, but in a company with less than 250 employees, the …

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When an elephant should forget what he learned—and learn something new

Have you heard the one about the elephant? A guy walks by the circus where an elephant is tethered by a flimsy cord. He asks the elephant’s trainer, “How can you keep him tied up with that? He could snap that twine and walk away.” The trainer explains that the elephant has been tied by …

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Why running technology on the break/fix model is a lost cause

“If it ain’t broke, don’t fix it.” That’s a model every business follows now and then. That’s fine if whatever’s unbroken can’t be improved by “fixing.” But if that’s your model when it comes to technology, then you’re missing the boat—and a lot more.

Are you looking at IT the way you look at accounting? Or are you looking for one full-time IT guy with five heads?

  Here’s your overarching IT challenge: handling today’s productivity issues—those things that have “emergency” red-lettered all over them—while proactively preparing for tomorrow. But unless you run IT like you run your accounting department, chances are your IT person is looking in the mirror to see if he sees what he thinks you see—five heads on …

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Core vs. Chore – Does your IT professional have the headroom to think about your business?

If you think your IT professional is thinking about how technology can advance your business objectives while he’s rebooting computers, think again. More likely, his mind is focused on checking off the next chore on his to-do list. “I forgot my password.” “My screen is frozen again.” “How do I connect to Wi-Fi?” “How do …

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Defining Remote Managed Services for Portland SMBs

Sometimes, the terms that get thrown around in IT circles aren’t easy to understand. According to a recent survey of SMB leaders by Techaisle, the term “remote managed services” is one of the least understood in all of IT. Managed services are not that difficult to understand, however – and their benefit to any business …

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What’s in Store for IT Security: Predictions for 2013 updated to 2021

Originally published in late 2013 the challenges then are still present now and are actually still appropriate. Typically, victims of a computer infection don’t realize their machines are “sick” until it’s already too late. For instance, back on Oct. 3, 2012, 53 universities experienced unauthorized access to their networks. Now the success of criminals is …

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