IT Managed Services

The IT-Squad: Assessing the Value of IT Managed Services

With the technology landscape in constant flux, IT professionals often find themselves wearing a variety of different hats. Whether you have an in-house IT department or contract the work out to an IT managed services firm, a critical step in understanding the ROI of your technology services is to assess the value of each “hat” …

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When Does Your Business Need More IT Services?

As a business grows, it becomes increasingly difficult to manage. While growth is obviously welcome, it also makes it tougher to know what’s happening across an organization. Yet companies need just this kind of “big picture” understanding in order to make the right IT decisions to boost performance and profits. Fortunately, it’s not necessary to …

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5 Mistakes an IT Consultant can Help You Avoid

“Live and learn,” the old aphorism goes – but wouldn’t you rather learn as much as possible before actually having to live through an experience? Doing so can certainly save business leaders money down the road. Below, we list five of the most common IT mistakes business leaders make. As you’ll see, hiring an IT …

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Hire an Overqualified Technical Person or an IT Consulting Firm?

As the economy picks up speed, business owners face a dilemma: Hire new workers, or outsource required work? This is one of those problems business owners and managers want to have. After all, it’s far preferable to be in need of a few good workers than to be struggling just to cover costs. Still, as …

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3 Business Problems Caused By Neglecting ITIL Best Practices

Intel CTO Justin Rattner links standardization with innovation, especially in information technology. Consulting on the outcome of standardization, Rattner points out that standards allow “technology investment to concentrate in a much smaller are of innovation.” Rattner is also articulate on why consumers should care about technological standards – namely because “Global standards create a positive …

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SMB IT Question of the Month: When Do We Transition from SOHO to Business or Enterprise-Level Technology?

In today’s complex technological environment, it can be difficult to distinguish between technology made for home, home office, and business office use. Hoping to reach larger audiences, technology marketing specialists have purposefully blurred the lines between home and business as well as enterprise. Indeed, you may need to arrange for professional technology consulting to draw …

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Who NOT to Hire when Choosing an IT Services Provider

Are you on the hunt for a trustworthy, intelligent provider of IT services? If so, you’ve probably seen dozens of articles on what to look for in an IT consulting service. However, there’s plenty to avoid, as well, when hiring IT workers. Steer clear of the kinds of IT specialists listed below –they’ll only hinder …

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The ITIL Approach to IT Service Management: The Benefit to Small Businesses

American fast-food business pioneer Ray Kroc once said, “The quality of a leader is reflected in the standards they set for themselves.” However, a strong leader will also create consistently high standards for his or her department. This is especially true for CFIOs and other IT leaders. Consistency is key in IT service management. Unless …

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IT Consultant Considerations

Tips to Consider before Hiring an IT Consultant

Just ask any IT consultant: Your computer network is akin to the nervous system of your business. And just as you would be extremely careful about choosing a neurosurgeon or psychologist, it is key for the health of your organization to take your time while deciding who will provide your IT managed services.

Tips for a Successful Experience with IT Consultants

Of all outsourcing partnerships, IT consulting is one of the most challenging. Not only do you have to deal with all of the regular outsourcing concerns – cost effectiveness, consistent service, etc – but you also have to ensure that your company’s intellectual property is safe. Add the fact that IT consultants can impact almost …

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