Problem Management “The Detective”

These Squad members provide clean-up and remediation support for all problems that affect more than one person and get to the root cause to prevent them from happening again. They analyze issues that arise and provide support to mitigate future occurrences.

Super powers include:

Investigative prowess, forensis diagnosis, containment expert, tenacity, determination, analytical curiosity.

Tasks supported include:

  • Problem identification and analysis
  • Reconstruction and root cause analysis
  • Trending analysis
  • Remediation
  • Reporting and prevention

You Deserve this Team.

We’re here to use our powers for good – to benefit your team.

Lead I.T. service heroes
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