The Managed Service Provider and Its Role in America’s Enterprise Level Companies

March 22, 2012 / Technology

American enterprise-level companies are using MSPs more than ever. An MSP, or managed service provider, is responsible for a pre-determined list of services that would otherwise be carried out in-house. For instance, a certain enterprise might outsource its IT help desk to a more cost-effective, experienced MSP of help desk services. Alternatively, an MSP might […]

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CIOs Make Smart Financial Decisions with Help from IT Consultants

March 21, 2012 / Technology / Leave a Comment

In days gone by, a CIO might have adopted a reactionary stance toward in-house IT capabilities. For instance, if company management decided to slash the IT budget, the CIO would look for areas that could stand some trimming. An IT consultant might have been brought in to provide an expert’s opinion on where to reduce

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Looking Beyond Cost Savings: The Additional Value of IT Outsourcing

March 19, 2012 / Business Management, IT Consulting, IT Managed Services / Leave a Comment

Business lingo is rife with terms describing cost, from ROI to AP. The proliferation of money-related business terms is justified, considering that unstable finances are the downfall of most failed businesses. However, cost is not the only factor today’s business leaders must take into account; they also must innovate new offerings and new approaches, so

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Why Choose Managed Services?

March 16, 2012 / Business Management, IT Managed Services / Leave a Comment

There are many different reasons to outsource IT managed services. Portland’s CFIOs and IT managers often cite the seven motivations we’ve listed below. Remember that each company will discover its own unique advantages for outsourcing IT managed services. Portland-based sports equipment company Adidas, for instance, could see an overall cost reduction by switching to external

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Maximizing IT Security Regardless of Budgets

March 12, 2012 / Cyber-IT Security, IT Managed Services

In its list of IT outsourcing trends for 2012, CIO.com predicted that IT security will step into the spotlight this year. Indeed, according to CIO.com’s source, Mark Ruckman of Sanda Partners, a large provider of IT managed services will more than likely be humiliated by a public hack sometime in 2012. Some are calling 2012

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Bob Deasy Featured in CNN Money’s Top 11 Satisfactory Jobs

February 28, 2012 / IT Consulting / Leave a Comment

The recent CNN Money article ‘I have the best job in America,’ covered 11 individuals who switched into careers that were high ranking in satisfaction on MONEY’s list and one of our own made the cut! Bob Deasy, Lead I.T. Consulting’s Chief Information Officer, was named one of the 11 lucky people who switched into

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Testimonials

Responsiveness is the #1 thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually scanning the IT environment and coming to me with the ideas. Don’t leave it up to me. Lead I.T. certainly does that.

John Wells

Smith Teamaker, CFO

I’ve worked with a lot of different IT service companies. I’m a very early adopter and this can cause friction with a lot of IT service companies that don’t want the hassle. Lead I.T. just rolled with everything I threw at them.

Stan Hanks

SIdeassure, CIO/CISO

I couldn’t get in a desktop support person with the expertise that Lead had. I need Office, security, desktop support but not enough to hire for each role. With Lead IT I have the benefit of having 5 people without having to pay for five people on staff.

Mark Needham

RealWear, NetSuite Administrator

They have enough staff to send someone onsite to repair or replace components. They are also very responsive on IT support tickets. All IT Companies have an auto-reply but most are much slower to respond. Lead IT nearly always responds quickly to service ticket requests.

Mike Ward

Rivergate Scrap Metals, Regional Ops Mgr

Lead I.T. Blog