The IT-Squad: Assessing the Value of IT Managed Services

With the technology landscape in constant flux, IT professionals often find themselves wearing a variety of different hats. Whether you have an in-house IT department or contract the work out to an IT managed services firm, a critical step in understanding the ROI of your technology services is to assess the value of each “hat” …

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3 Questions to Ask Your IT Consultant about Data Backup

The world of business data backup is changing fast. Just a few years ago, the standard backup procedure involved regularly storing backup data on tapes. Leading firms sent those tapes to an off-site location so data could be retrieved even if the office building itself was destroyed. My, what a difference the cloud makes. Nowadays, …

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When Does Your Business Need More IT Services?

As a business grows, it becomes increasingly difficult to manage. While growth is obviously welcome, it also makes it tougher to know what’s happening across an organization. Yet companies need just this kind of “big picture” understanding in order to make the right IT decisions to boost performance and profits. Fortunately, it’s not necessary to …

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5 Mistakes an IT Consultant can Help You Avoid

“Live and learn,” the old aphorism goes – but wouldn’t you rather learn as much as possible before actually having to live through an experience? Doing so can certainly save business leaders money down the road. Below, we list five of the most common IT mistakes business leaders make. As you’ll see, hiring an IT …

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The 5-Headed IT Guy: How Much Time Can He Give to Technology Changes & Upgrades?

It’s not unusual for SMB employees to wear different hats, but IT employees are often so busy that it seems they must need five heads and 10 hands to get it all done! Between managing daily service requests, repairing random system incidents and keeping technology current, it’s nearly impossible for IT staff to find time …

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Hire an Overqualified Technical Person or an IT Consulting Firm?

As the economy picks up speed, business owners face a dilemma: Hire new workers, or outsource required work? This is one of those problems business owners and managers want to have. After all, it’s far preferable to be in need of a few good workers than to be struggling just to cover costs. Still, as …

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3 Business Problems Caused By Neglecting ITIL Best Practices

Intel CTO Justin Rattner links standardization with innovation, especially in information technology. Consulting on the outcome of standardization, Rattner points out that standards allow “technology investment to concentrate in a much smaller are of innovation.” Rattner is also articulate on why consumers should care about technological standards – namely because “Global standards create a positive …

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SMB IT Question of the Month: When Do We Transition from SOHO to Business or Enterprise-Level Technology?

In today’s complex technological environment, it can be difficult to distinguish between technology made for home, home office, and business office use. Hoping to reach larger audiences, technology marketing specialists have purposefully blurred the lines between home and business as well as enterprise. Indeed, you may need to arrange for professional technology consulting to draw …

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