Blog Archives

Overcoming Resistance to IT Service Management Change

You’ve finally found the perfect solution for that nagging IT service management problem. Yet when you present it to employees, a general grunt of resistance rises. People are naturally inclined to resist change. IT leaders can guide any team smoothly … Continue reading

What Change Management Is and Why You Need It

Change happens. Sometimes it’s necessary and desirable for business growth. Sometimes it’s unexpected and unwanted. Regardless, a successful small business is one that is flexible enough to roll with the punches yet organized enough to thoroughly examine and monitor each … Continue reading