Our Clients Speak, We Listen
Fast response. Delivery on promises. No surprises. These are the points on which we pride ourselves.
Our clients rely on us for fast, responsive IT consulting services. Technology never stops changing and we never stop striving to provide exceptional service. We pride ourselves on our reliability and professionalism. We deliver on our promises and work hard for our customers to save them both time and money. But don’t take our word for it:
What Our Clients Are Saying:
“I couldn’t get in a desktop support person with the expertise that Lead had. I need Office, security, desktop support but not enough to hire for each role. With Lead IT I have the benefit of having 5 people without having to pay for five people on staff.”Mark Needham, RealWear NetSuite Administrator
“Responsiveness is the #1 thing. When your client has an issue, respond promptly and with empathy with the appropriate attention and urgency. That’s what really matters. Also, what I look for in any IT resource is that they are continually scanning the IT environment and coming to me with the ideas. Don’t leave it up to me. Lead I.T. certainly does that”John Wells, Smith Teamaker CFO
“I’ve worked with a lot of different IT service companies. I’m a very early adopter and this can cause friction with a lot of IT service companies that don’t want the hassle. Lead I.T. just rolled with everything I threw at them.”Stan Hanks, Sideassure CIO/CISO
They have enough staff to send someone onsite to repair or replace components. They are also very responsive on IT support tickets. All IT Companies have an auto-reply but most are much slower to respond. Lead IT nearly always responds quickly to service ticket requests.Mike Ward, Rivergate Scrap Metals Regional Operations Manager