Twelve-and-a-half years ago and today

I wrote a blog about IT staff and the challenges faced by small. business owners twelve-and-a-half years ago focused on how IT people need to change and become part of everything in our business.

Check it out here: Small Business IT Consulting: Assisting in Sales & Marketing | Lead I.T. Consulting (

Imagine my surprise when I downloaded a Gartner, Maverick Research paper titled “Stop Investing in IT Skills” For reference, Garner Research Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see “Guiding Principles on Independence and Objectivity.” 

To quote this study there are three points they emphasize:

  • Short-term: Stop hiring based on IT skills, to avoid making the problem worse than it needs to be.
  • Mid-term: Evolve toward the new model by transitioning current resources.
  • Long-term: Start operating sustainably and steadily, driven by the delivery of desired IT outcomes.

Where does this bring us with this post? What is the purpose here?  The challenge with finding a single staff member for all of your IT needs is going to become even more challenging. If large enterprise-level companies are being advised to change what they hire due to persistent shortages, then how can we compete to gain access to these skills? 

The bottom line is that the changes we are all seeing happen in technology are having an impact on the value, appropriateness, and return on investment for historically skilled IT staff. The opportunity to find a single person with the skills, knowledge, and experience to support the true needs of your business is growing ever more rare, expensive, and, in some cases, dangerous.

The solution, especially for businesses with less than 50 staff is to hire a firm that focuses on outcomes for your business rather than technology or just saving money. At Lead IT Consulting, that is what we do. We custom fit our services to your company and grow with you. If you’d like to discuss a customized service plan that will support your business as it evolves, we’d love to hear from you. Schedule a discovery call with us today.

Scroll to Top