With the technology landscape in constant flux, IT professionals often find themselves wearing a variety of different hats. Whether you have an in-house IT department or contract the work out to an IT managed services firm, a critical step in understanding the ROI of your technology services is to assess the value of each “hat” …
The IT-Squad: Assessing the Value of IT Managed Services Read More »
The world of business data backup is changing fast. Just a few years ago, the standard backup procedure involved regularly storing backup data on tapes. Leading firms sent those tapes to an off-site location so data could be retrieved even if the office building itself was destroyed. My, what a difference the cloud makes. Nowadays, …
3 Questions to Ask Your IT Consultant about Data Backup Read More »
Oftentimes, employees who provide IT maintenance are expected to supply strategy, as well. Many companies rely on their in-house IT staff to suggest new technologies, which is rarely the best approach. In-house IT employees often lack the perspective required to select the best solutions for the business.
As a business grows, it becomes increasingly difficult to manage. While growth is obviously welcome, it also makes it tougher to know what’s happening across an organization. Yet companies need just this kind of “big picture” understanding in order to make the right IT decisions to boost performance and profits. Fortunately, it’s not necessary to …
“Live and learn,” the old aphorism goes – but wouldn’t you rather learn as much as possible before actually having to live through an experience? Doing so can certainly save business leaders money down the road. Below, we list five of the most common IT mistakes business leaders make. As you’ll see, hiring an IT …
It’s not unusual for SMB employees to wear different hats, but IT employees are often so busy that it seems they must need five heads and 10 hands to get it all done! Between managing daily service requests, repairing random system incidents and keeping technology current, it’s nearly impossible for IT staff to find time …
The 5-Headed IT Guy: How Much Time Can He Give to Technology Changes & Upgrades? Read More »
As the economy picks up speed, business owners face a dilemma: Hire new workers, or outsource required work? This is one of those problems business owners and managers want to have. After all, it’s far preferable to be in need of a few good workers than to be struggling just to cover costs. Still, as …
Hire an Overqualified Technical Person or an IT Consulting Firm? Read More »
Intel CTO Justin Rattner links standardization with innovation, especially in information technology. Consulting on the outcome of standardization, Rattner points out that standards allow “technology investment to concentrate in a much smaller are of innovation.” Rattner is also articulate on why consumers should care about technological standards – namely because “Global standards create a positive …
3 Business Problems Caused By Neglecting ITIL Best Practices Read More »
In today’s complex technological environment, it can be difficult to distinguish between technology made for home, home office, and business office use. Hoping to reach larger audiences, technology marketing specialists have purposefully blurred the lines between home and business as well as enterprise. Indeed, you may need to arrange for professional technology consulting to draw …
CFIOs and other company leaders often measure IT efficiency in terms of the response time needed to resolve issues. The thinking behind this is that the more rapidly an IT department can respond to and resolve an IT snafu, the faster employees can get back to work. Or, if IT issues are impacting other aspects …
Collaboration Is Key to Decreasing Response Time to IT Issues Read More »