Too often, IT consultants are seen as threats to in-house IT workers. Indeed, some kinds of IT outsourcing put in-house employees at risk of losing their jobs. However, the wise SMB company leader realizes that an IT consultant can also fill a crucial “coaching” role, providing expert advice on any number of IT questions on …
3 Ways an IT Consultant can Help SMB IT Personnel Succeed Read More »
We hear this often from IT managers as they consistently see and have to deal with poor coordination across different types of IT demand. With great predictability this leads to poor support of business performance. That’s a long way of saying that today’s IT managers recognize the importance of prioritization.
The IT landscape is shifting away from exclusively in-house work. More and more companies are turning to IT consulting services, rather than trying to carry out all IT tasks internally. This tendency is a natural outcome of the increasing complexity of the IT landscape.
IT managed services make up a sizeable chunk of any company’s operating expenses. After all, it’s virtually impossible to do business these days without a strong IT service management infrastructure. As IT’s role in enterprise continues to grow, cost transparency becomes increasingly important, as we explain in further detail below.
The old Mad Magazine aphorism – What me, worry? – summarizes the approach many organizational leaders take when it comes to small business IT. Consulting experts can vouch for the fact that few SMB leaders actually insist on formal IT security protection. Yet, as we explain below, there are several very good reasons why small …
SMB IT Question of the Month: How Much IT Security Protection do I Really Need? Read More »
The business world tends to churn through trendy concepts pretty quickly. As a new fad flares up, some businesses inevitably become so devoted to it that they forget to focus on their own business objectives. ITIL guidelines are currently spurring this tendency in IT service management.
Engaging with a managed service provider (MSP) can serve multiple purposes, from improving overall IT operations to delegating non-core business tasks to supplementing in-house talent. Lowered costs and increased efficiency are more benefits of partnering with a managed service provider. However, many CFIOs and other business leaders are wary about outsourcing to an IT service …
What’s Holding You Back? Breaking Down Barriers for Engaging with an MSP Read More »
Most CFIOs and other managers of IT services understand the importance of implementing ITIL guidelines. These international standards dictate the best practices for IT service management. Process optimization, enhanced operating speed, increased efficiency and improved quality in managed services are just a few of the benefits companies can achieve by adapting their IT structures to …
Three Reasons to Hire Managed Services to Implement ITIL Read More »
A small business IT consulting firm typically offers a diverse menu of services to clients. However, it can be difficult for SMB leaders to understand and prioritize available IT services. The following is a look at the basic options a small business IT consulting firm is likely to offer, from IT help desk or service …
SMB IT Question of the Month: How do I Know what IT Services I Need? Read More »
American enterprise-level companies are using MSPs more than ever. An MSP, or managed service provider, is responsible for a pre-determined list of services that would otherwise be carried out in-house. For instance, a certain enterprise might outsource its IT help desk to a more cost-effective, experienced MSP of help desk services. Alternatively, an MSP might …
The Managed Service Provider and Its Role in America’s Enterprise Level Companies Read More »